Shipping policy

This Shipping Policy applies to Freshly Yours, a brand owned and operated by Fresh Morsel Private Limited (“Company”, “we”, “us”, “our”).
1. SHIPPING CHARGES
We offer free standard shipping across India on orders with a cart value of ₹1500 and above.

For orders below ₹1500, a flat shipping charge may be applied at checkout. Any applicable shipping charges will be clearly displayed before you complete your purchase.
2. CASH ON DELIVERY (COD)
Cash on Delivery (COD) may be available for select pin codes across India.

A COD convenience fee may be charged and will be shown at checkout where applicable. Availability of COD is subject to courier partner serviceability.
3. ORDER PROCESSING & DELIVERY TIMELINES
Freshly Yours endeavors to deliver orders within 7 working days from the date the order is placed. Delivery timelines are calculated from the order date (and not from the date of dispatch) and are indicative in nature.

In certain cases, including high order volumes, production timelines, or unforeseen operational constraints, delivery timelines may extend beyond 7 working days.
4. SHIPPING PARTNERS
We work with trusted third-party courier and logistics partners to deliver Freshly Yours products across India. Courier partners may vary based on location and order size.
5. PARTIAL OR MULTIPLE SHIPMENTS
While we aim to ship all items in a single shipment, certain orders may be split into multiple shipments due to product availability or logistical considerations.

There will be no additional shipping charges in such cases.
6. ADDRESS ACCURACY
Customers are responsible for providing complete and accurate shipping details, including address, pin code, and contact number.

Freshly Yours shall not be responsible for delivery delays, failed deliveries, or additional charges arising from incorrect or incomplete shipping information.
7. DELIVERY RESPONSIBILITY & LIABILITY
Freshly Yours shall not be held liable for delays caused by courier partners once the order has been handed over to third-party logistics providers.

Any delivery-related concerns must be reported within a reasonable time after the expected delivery date.
8. UNFORESEEN CIRCUMSTANCES / FORCE MAJEURE
Delivery timelines are indicative and subject to change.

Freshly Yours shall not be responsible for delays or failure to deliver due to circumstances beyond our reasonable control, including natural disasters, weather conditions, courier strikes, government restrictions, or other force majeure events.
9. CONTACT INFORMATION
Email: freshlyyours24@gmail.com
Brand: Freshly Yours
Legal Entity: Fresh Morsel Private Limited